Pricing Policy:

We are posting most prices to our web site. Every effort is being made to reflect correct pricing. As many of our vendors do not announce price changes until after they occur, we will verify all pricing prior to shipping if there are any discrepancies.

Demo Policy:

If you need a non-special order machine to test for demo we will accept your credit card order with a three day trial period to try the machine without incurring a restock fee. Advise the return tracking number and we will issue credit upon return.

If you are interested in an in-house demo, we charge $75.00 per hour plus $1 per mile from our offices in Loganville, GA. We will demo anywhere in the USA. If you visit our warehouse in Loganville, GA, we will set up the demo for free.

We will also shoot a video clip of any machine in stock with your material. Send a sample with your info and we will do a live video demo to show how the machine works. We also have several videos available on our video site at www.videopps.com. Call for details.

Payment Terms:

Credit Card payments are accepted and process through Authorize.net or Paypal.

Sales Tax:

Sales tax will be collected for items shipped to the states of Georgia and Tennessee.

International Orders:

International orders are subject to review.

Minimum Orders:

Our minimum order is $50 plus shipping and handling.

Orders under this minimum will be assessed a $5 small order charge and will be added to your invoice.

Warranty Policy:

Warranties vary from manufacturer to manufacturer and apply on all new machines sold by our company. In some instances we will refer warranty work to the manufacturer. Fill out your warranty card to protect your investment. In the event warranty work is required, shipping and transportation are not covered by Pro Pack Solutions or any warranty policies by the manufacturers we represent, and are the owner's responsibility. Email or call for specific details.

Extended Warranty Policy:

We now offer extended service contracts on many of the machines we offer. Protect your investment for an additional fee. Email for details.