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  1. Home
  2. Parts & Service
  3. Service Department

Service Department

Customer service makes the Difference. Have a machine issue? We connect via the Internet.

Local Service Available in the Metro Atlanta Area, all others box it up and send it in. 

We service most of the machines found on our website. Bought it somewhere else, after the manufacturers warranty expires give us a call. We also provide necessary parts (for most) and technical information in case you want to repair your own equipment.**

If your current equipment like a "YO-YO" because it keeps breaking down with your current service company, you need an expert. Most unskilled service personnel only repair a machine to the point where it works, then return it.  We repair top to bottom, left to right.

Fill out our SERVICE TICKET form and include with your machine. Click here.

Need us to test tape or labels?  Fill out our Material Evaluation Form. Click here for the pdf form.

All machines returned to us for repair will be quoted for your approval. Make sure to include the problems encountered with the machine, as well as your name, address and phone number. Machines are considered abandoned 60 days after quoting.

Available parts lists, service instructions, and trouble shooting guides are found listed on the bottom of the brochure describing the machine.  Search for the machine via the search engine above or go through the contents pages.

Call for shipping and handling information:

Telephone (770) 554-1883, FAX (770) 554-8284

**A few items we sell have to be returned to the factory due to electronic components. 

Service Department subcategories
  • Service Ticket
    Who can fix tape dispensers? We can!
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Phone 770-554-1187 Email: [email protected]

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