Parts & Service

Equipment We Service

Tape Dispensers

• Electronic water-activated tape dispensers
• Manual gummed tape dispensers

Label Dispensers & Label Applicators

• Electric label dispensers
• Manual label dispensers
• Bottle and flat surface label applicators

Twist Tie Machines

Stencil & Coding Equipment

We service the equipment sold on our website and maintain access to OEM and compatible parts to ensure proper performance and longevity.

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Repair Services Provided

• Full equipment diagnostics
• Electrical troubleshooting
• Mechanical repair and rebuilds
• Preventative maintenance programs
• Component replacement and calibration
• Parts identification and sourcing

Our goal is to minimize downtime and extend equipment life while avoiding unnecessary replacement purchases. Need us to repair your machine? Fill out the Service Ticket, pack it up and send it in.

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Service Coverage Area

Field Service: Metro Atlanta, Georgia 

Nationwide In-House Repair: Customers across the United States may ship equipment to our facility for evaluation and repair. Detailed estimates are provided before work begins.

We support warehouses, distribution centers, bakeries, food processors, manufacturing facilities and industrial operations requiring dependable packaging equipment performance.

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Replacement Parts for Packaging Equipment

We stock and source replacement parts for the packaging systems we sell, including:

• Motors and drive assemblies
• Control boards and switches
• Heaters and cutting blades
• Moistening systems
• Sensors and electronic components
• Mechanical assemblies and wear parts

If you know your part number, search our website directly. If not, contact us with your model number and we will assist in identifying the correct part.

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Why Companies Rely on Pro Pack Solutions

• Specialized knowledge of industrial packaging equipment
• OEM part sourcing capability
• Transparent repair estimates
• Fast diagnostic turnaround

Repairing equipment is often more cost-effective than replacement. We focus on practical, long-term solutions that restore operational efficiency.

Frequently Asked Questions

Do you repair all equipment sold on your website?

Yes. We provide parts and repair service for the equipment lines we carry including tape dispensers, label dispensers, twist tie machines and stencil systems.

Do you provide on-site repair?

We provide field service throughout the Southeast United States. Customers outside this region may ship equipment to our facility for service.

How long does repair take?

Evaluation is typically completed within several business days of arrival. Turnaround depends on parts availability and repair scope.

Do you sell parts separately?

Yes. We provide OEM and compatible parts for many equipment models. Contact us if you need help identifying a component.

Request Service or Parts

Phone: (770) 554-1187
Location: Loganville, Georgia
Service Area: Southeast USA + Nationwide In-House Repair

Contact Pro Pack Solutions today to schedule equipment repair or source replacement parts.